If you change your mind about your purchase, please return the unused goods to us unopened with the original receipt within 14 days and we will offer you an exchange or a credit note. This does not affect your usual consumer rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed. You will need to pay for the return postage, but we will refund the delivery charge if we have made an error in our despatch or if the item received is faulty or unfit for purpose, unless you have decided to keep part of the received order.
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase.
- Please email enquiries@renedra.co.uk to request a refund.
- Send your returned item to:
Renedra Ltd
Unit 7, Algores Square
Algores Way
Wisbech
Cambridgeshire
PE13 2TQ
United Kingdom - Include in your package the original receipt.